At Urban Furniture Factory , we are committed to ensuring the privacy and security of our customers’ information. This Privacy and Payment Policy explains how we collect, use, and protect your personal information when processing payments through Razorpay. By participating in our programs and making a payment, you agree to the terms outlined in this policy.

Information Collection:

1.1 Personal Information: When making a payment through Razorpay, we collect certain personal information, including but not limited to your name, email address, phone number, and billing address. This information is necessary to process your payment and communicate with you regarding program-related updates and activities.

1.2 Financial Information:

We do not store or process any financial information such as credit card or bank account details on our servers. All payment processing is handled securely by Razorpay, a trusted third-party payment gateway. Your financial information is directly collected and stored by Razorpay, and their privacy policy governs the use and protection of such information.

Use of Information:

2.1 Payment Processing: We use the personal information collected during the payment process to facilitate the completion of your transaction, verify your identity, and prevent fraudulent activities.

2.2 Communication:

We may use your contact information to communicate with you regarding program-related updates, schedule changes, and other relevant information. We may also send you promotional emails about future events or programs that may be of interest to you. You can opt-out of these communications at any time by following the unsubscribe instructions provided in the email.

Data Security:

3.1 Security Measures: We take reasonable and appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet or electronic storage method is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

3.2 Third-Party Services:

Our payment processing partner, Razorpay, maintains industry-standard security measures to protect your financial information. Their servers are encrypted and comply with the Payment Card Industry Data Security Standard (PCI DSS). We recommend reviewing Razorpay’s privacy policy and terms of service for further details on their data protection practices.

Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law. Once your payment is successfully processed, we securely store the relevant transaction details for financial and accounting purposes.

Disclosure of Information:

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to process your payment or comply with applicable laws and regulations.

Changes to this Policy:

We reserve the right to modify or update this Privacy and Payment Policy at any time. Any changes will be posted on our website, and we encourage you to review this policy periodically.